1. Introduction
Welcome to ROI Masters US (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://roimastersus.com/, inquire about our services, use our website, or communicate with us through SMS, email, phone, or other communication channels.
Our services include digital marketing solutions such as search engine optimization (SEO), website development, social media marketing, Google Business Profile management, and related marketing services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of information:
Personal Information: Your name, email address, phone number, business name, website URL, and other contact information you voluntarily provide.
Business and Service Information: Details about your business, marketing needs, service inquiries, consultation requests, and the services you are interested in.
Communication Data: Records of emails, phone calls, SMS messages, customer inquiries, and other communications with us.
SMS Consent Information: Your mobile phone number, consent status, date and time of consent, the method through which consent was provided, and records of your messaging preferences or opt-out requests.
Website Usage Data: Information about your interaction with our website, such as pages visited, browser type, device information, IP address, and other technical data, where applicable.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To provide information about our digital marketing services.
To respond to inquiries, consultation requests, and customer support requests.
To communicate with you about services you have requested.
To send service-related SMS messages when appropriate and permitted.
To send promotional SMS messages when you have provided the required consent.
To provide updates about our services, offers, and business communications according to your preferences.
To improve our website, services, and customer experience.
To maintain SMS consent, opt-out, and communication records.
To protect our website, prevent fraud or misuse, and comply with applicable legal obligations.
4. SMS Communications and Consent
ROI Masters US may offer SMS messaging programs to individuals who explicitly opt in to receive text messages from us.
Depending on the messaging program and the consent you provide, messages may include information about our digital marketing services, service updates, consultation opportunities, promotional offers, and other communications described when you opt in.
Message frequency may vary. Message and data rates may apply.
Providing a phone number or submitting a general inquiry does not, by itself, constitute consent to receive promotional text messages.
4.1 Methods of Consent Collection
You may be able to opt in to receive SMS messages through a designated website form, an SMS signup checkbox, a written agreement, or another consent method supported by our business.
Where required, the opt-in process will clearly identify ROI Masters US as the sender, describe the type of messages you may receive, disclose that message and data rates may apply, explain how to opt out, and provide access to this Privacy Policy and our Terms & Conditions.
We will use only consent methods that we actually support and can document.
4.2 Information Provided During SMS Opt-In
When you opt in to an applicable SMS program, the consent disclosure will explain the purpose of the messages and provide relevant information, including:
The type of SMS messages you are agreeing to receive.
That message frequency may vary.
That message and data rates may apply.
How to opt out by replying STOP.
How to request assistance by replying HELP.
Links to our Privacy Policy and Terms & Conditions.
Marketing SMS consent is optional and is not a condition of purchasing our services.
4.3 Opting Out and Customer Support
You may opt out of recurring SMS messages at any time by replying STOP to a message from ROI Masters US.
After your opt-out request is processed, we will stop sending messages covered by that opt-out, except for any permitted confirmation or other communications allowed by law.
For assistance, reply HELP to a message from us or contact us through our website:
You may also email us at support@roimastersus.com.
4.4 SMS Consent Records and Retention
We may maintain records of SMS consent, including the date and time of consent, the method used to obtain consent, applicable consent language, and opt-out requests.
These records may be retained for as long as reasonably necessary to administer our messaging programs, demonstrate consent, honor opt-out requests, resolve disputes, and meet applicable legal or compliance obligations.
4.5 SMS Privacy and Sharing Restrictions
We do not sell or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may share relevant information with service providers that process information on our behalf to support business operations, including website hosting, customer relationship management, and SMS delivery. Such sharing is limited to legitimate operational purposes and does not authorize these providers to use SMS opt-in data for their own marketing or promotional purposes.
5. How We Share Your Information
We do not sell or rent your personal information for third-party marketing purposes.
We may disclose information in the following circumstances:
Service Providers: We may work with vendors that help us operate our website, manage customer inquiries, provide communications services, support our marketing operations, or deliver SMS messages.
Legal Requirements: We may disclose information when required by applicable law, legal process, or a valid governmental request.
Protection of Rights: We may use or disclose information when reasonably necessary to protect our business, website, customers, or legal rights.
We do not sell or share SMS opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve user experience.
These technologies may collect technical information, such as browser type, device information, pages visited, and interactions with website content.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where analytics or advertising services are used, those providers may process information according to their applicable privacy policies and the settings implemented on our website.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or data storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, documenting SMS consent, honoring opt-out requests, resolving disputes, and complying with applicable legal obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
Request access to certain personal information we hold about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Opt out of promotional email or SMS communications.
Ask questions about our collection and use of personal information.
To opt out of recurring SMS messages, reply STOP. For assistance, reply HELP or contact us using the details below.
To submit a privacy request, email support@roimastersus.com.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We do not control those external websites and are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child in circumstances requiring its removal, we will take appropriate steps in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, our data practices, or our SMS messaging programs, please contact us:
Business Name: ROI Masters US
Website: https://roimastersus.com/
Email: support@roimastersus.com
We will review and respond to privacy inquiries as appropriate.
Thank you for trusting ROI Masters US.